Amazing - customer service at Vorsen we’re great and quickly responded to my questions. Transaction was very smooth. Only mild annoyance was with delivery company - I had asked them to give me a delivery date in advance (even if the day before!) so I could be home to collect. They called on the day and said they’d be there in 20mins and I was at work and not home! Rescheduled to later in the afternoon and asked for call from driver 30min prior to arrival so I could leave work and head home. Never got the call, but was luckily home in time to receive.
We purchased two of the vintage charcoal Balmain arm chairs and the material is so so soft and matte, and super easy to clean. Very comfortable and not too heavy to carry either. They look amazing in our restaurant. Great customer service every time we have purchased with Vorsen, we will definitely be a repeat customer in the future.
Great. We had an issue with one of the chairs having a small tear in it. I notified the Vorsen team and they had it picked up and replaced within 24 hours. Really impressive.